Crucial conversations audio book how to#

I understand people better but I especially understand myself better. I'm more courageous and more considerate at the same time. The fact that the principles and skills the authors teach can be applied in all dimensions of life-work, home, personal-is very appealing to me and made the book extremely helpful on many fronts.I benefitted most from this book from a business standpoint and have found that applying these skills has made a real difference at work. It is filled with illustrations and stories from all walks of life: business examples, personal examples and family examples. The book's impact is a much bigger idea than simple communication-it's all about effective human interaction and getting results with and through people.The book is highly readable, extremely engaging and actually quite fun. The book helps the reader first understand the principles involved in 'crucial conversations' but then also helps the reader develop real skills and abilities to choose or change their communication patterns.

Crucial conversations audio book how to#

We're all involved in crucial conversations at home and at work but most of us are not very aware of the interpersonal dynamics at play and/or we're unskilled in how to respond differently. The authors define crucial conversations as those where 1) stakes are high, 2) opinions vary, and 3) emotions run strong, or in other words, much of both our professional and personal lives. Indeed, it is a very rare combination to find a book that contains profound ideas as well as provides actionable tools and Crucial Conversations delivers both.The book addresses a topic that is largely misunderstood and vastly underestimated: high stakes dialogue. I must say I wasn't disappointed in fact, I was delighted! Crucial Conversations is an extremely insightful and very practical book. When I obtained a copy of Crucial Conversations, I had very high expectations of this book having read the authors' outstanding earlier work, The Balancing Act.